In work, as well as in everyday life, it often happens to find oneself with something to want to “conquer”, an objective that can only be achieved thanks to the knowledge of well-defined methods for obtaining advantageous agreements.
Study each other, understand what to say and how to move, call into question the starting positions and, if necessary, start the “bargaining” again: this course focuses on the techniques useful for reaching an agreement between two or more parties divided by opposing interests.
Among the topics covered: verbal communication (language and content), paraverbal (tone, volume, diction, cadence, pauses) and non-verbal communication (gestures, orientation, gaze); the relationship with the environment and the audience; manage emotional tension; build your own effective “repertoire”.
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